At Nikah Production ("Company", "we", "our", or "us"), your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our client portal, or engage our post-production services.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us deliver, improve, and secure our services. This includes:
- Identity information: name, studio name, job title.
- Contact information: email address, phone number, WhatsApp number, business address.
- Account information: login credentials, role, region, currency preference.
- Project information: footage, audio, brand assets, briefs, revision notes, delivery preferences.
- Payment information: invoice history, payment status, and reference numbers processed through trusted providers.
- Technical information: IP address, browser type, device information, and usage analytics.
2. How We Use Your Information
We use your information to:
- Deliver post-production services and project outputs.
- Communicate about projects, revisions, and delivery.
- Process invoices and payments.
- Maintain your account and client portal access.
- Improve our workflows, quality, and turnaround.
- Prevent fraud, abuse, and unauthorized access.
- Comply with legal and regulatory obligations.
3. Legal Basis for Processing
We process your data based on:
- Performance of a contract for the services you engage us to deliver.
- Your explicit consent where required.
- Our legitimate business interests, including service improvement and security.
- Compliance with applicable legal obligations.
4. Project Files and Footage
Footage, audio, brand assets, and reference materials you submit remain your property.
We access these files strictly to deliver the agreed post-production work and never use them for marketing, resale, or training purposes without your written permission.
5. How We Share Information
We do not sell your personal information. We share data only with:
- Trusted service providers who help us operate the business (hosting, storage, email delivery, payments, analytics).
- Legal or regulatory authorities where required by law.
- Successors in the event of a merger, acquisition, or reorganization, under equivalent confidentiality obligations.
All partners are bound by confidentiality and data-protection commitments.
6. Third-Party Services We Use
To operate our platform, we rely on a small set of trusted vendors, which may include:
- Cloud infrastructure and hosting providers.
- Database and file storage providers.
- Transactional email providers.
- Payment processors (such as bKash, Bank Transfer, and international gateways).
- Video delivery platforms (such as YouTube unlisted links) used only where you have approved.
- Web analytics tools.
Each vendor operates under their own privacy and security policies.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you signed in to your account.
- Remember preferences and language settings.
- Measure website performance and improve user experience.
You can control cookies through your browser settings. Disabling cookies may affect certain features of the client portal.
8. Data Retention
We retain your data for as long as necessary to:
- Deliver ongoing services.
- Comply with contractual and legal obligations.
- Resolve disputes and enforce agreements.
Project files may be removed from active storage after final delivery unless a separate retention arrangement has been agreed. Clients are responsible for maintaining independent backups of original footage.
9. Data Security
We use industry-standard security measures to protect your information, including:
- Encrypted transmission (HTTPS/TLS).
- Access controls, role-based permissions, and row-level security in our database.
- Authenticated client portal access.
- Restricted internal access to project files on a need-to-know basis.
No system can guarantee absolute security. Please protect your account credentials and contact us immediately if you suspect unauthorized access.
10. International Data Transfers
Nikah Production operates from Bangladesh and serves clients worldwide. Your information may be processed in countries where our infrastructure providers operate. In each case we rely on appropriate safeguards to protect your data.
11. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data, subject to legal and contractual obligations.
- Object to or restrict certain types of processing.
- Request a copy of your data in a portable format.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us using the details in Section 15.
12. Children's Privacy
Our services are designed for professional studios and are not directed to children under 18.
We do not knowingly collect personal information from anyone under 18. If we become aware of such data, we will delete it promptly.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies independently.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
Updated versions become effective immediately upon publication on this page. Continued use of our website and services constitutes acceptance of the revised Policy.
15. Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Nikah Production
Website: production.nikahphotography.com
Address: 480/481, Mir Ahmed Villa, 1st Floor, Kadamtali, Chittagong, Bangladesh